UNO CLEANING  OMAHA - Commercial and Residential

Cleaning | Moving Help | Handyman | Hauling - Junk Removal | Snow Removal | Lawn Care

Call Now (402)810-6322

Serving Omaha, Council Bluffs, Bellevue, Ralston, Papillion & LaVista Nebraska

Frequently Asked Questions


STAFF

Our staff is fully trained and all come with years of cleaning, moving help, handyman experience prior to working at Uno Household Services. We do assign the same crew to your home without you having to request them. If you prefer a different crew, we will be happy to accommodate your request.

KEYS

Q: Do I need to be at home when Uno Cleaning comes to clean my house?

A: Most clients are present for the initial cleaning to provide guidelines for our staff; but certainly you do not have to be there. You can leave the house after letting the cleaners in and giving them directions or you can even send your keys to us. Our maids are highly professional and trustworthy; you can feel safe with us. If you prefer not to leave your keys, special accommodations can be made.

SUPPLIES

Q: Do the cleaners come with their own supplies and do I need to provide equipment?

A: We supply basic equipment such as mops, wipes, cleaning solutions and vacuum cleaners. If you prefer for us to use your products and equipment, simply let our staff know while placing your order.

PAYMENT

Q: How do I get billed and pay for services?

A: We bill accordingly to services rendered on weekly, bi-weekly or monthly basis. We accept Cash, Checks, Visa or MasterCard at this time. Please check with your helper before booking.

PETS

Q: I have pets. Is that OK?

A: Yes. For safety reasons, please make sure to keep any pets from obstructing our cleaner’s duties.

CANCEL NOTICE

Q: What happens if I need to cancel or reschedule?

A: We kindly ask for a 24 hour cancellation or rescheduling notice.